Tickets Travel in Bexley was named as London’s Top Agency in this year’s TTG Top 50 Travel Agencies 2024.

The annual list published by Travel Trade Gazette brings together the best of the UK and Ireland’s travel agencies, with more than 400 high street branches and travel companies taking part in this year’s awards.

The business, run by owner Diane Coleman and her team, was described as going the “extra mile” for clients, with over 80 years of travel expertise.

The 95 finalists were judged based on a number of criteria including customer service, expertise, team culture and commitment to sustainable travel, with 50 being named as the UK’s best.

About Tickets Travel’s success, judges said: “This small but perfectly formed travel agency demonstrates exactly why it pays to book with a respected independent agent.

“Owner Diane Coleman and her team are very much a fixture of the local community and with their commitment to go the extra mile for clients and unrivalled expertise, alongside a collective 80-plus years of travel expertise, it is no doubt why an overwhelming majority of their clients are repeat bookers.”

News Shopper: The business was described as going the “extra mile” for clients.The business was described as going the “extra mile” for clients. (Image: Tickets Travel)

The awards are currently celebrating their eighth year and took place in Manchester on April 25, with over 600 of the UK and Ireland’s top travel agents in attendance.

The event featured celebrity appearances from treble-winning Manchester United footballer and recent Premier League Hall of Fame inductee Andy Cole, and a performance by Ibiza floor-filler Ellie Sax.

TTG’s interim editor Sarah Dennis said: “Now in its eighth year, our TTG Top 50 Travel Agencies initiative sees us tour the length and breadth of the UK and Ireland to find those travel agents who have worked the smartest, provided the best customer service, and done the most to contribute to a fairer travel industry, in the last year.

“Despite everything the retail sector and travel industry has faced in the past 12 months, there is no doubting that the professional travel agent is here to stay – and that holidaymakers are valuing their expertise more than ever.

“Being named a Top 50 travel agency is an incredible accolade that is testament of the exceptional service holidaymakers can expect from the UK and Ireland travel agent community. Our Top 50 travel agencies for 2024 should all be incredibly proud.”

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