The ferry operator issued an important reminder for any passengers with bookings

DFDS has issued an important reminder to passengers travelling on its ferry services. Ahead of summer, many families are looking forward to their holidays and getting everything ready for their trips. For those making ferry crossings, the operator has issued a message about ‘travel documents’ to help ensure journeys are as smooth as possible.

Posting on social media, DFDS outlined advice for customers in a post on X. In the message, @DFDSLiveUpdates shared port information for passengers. It read: “Please have all travel documents and passports to hand and open at the photo page before arriving at booths.”

In the post, DFDS explained: “Keep your passports, booking confirmations, and any necessary ID easily accessible for check-in and border control.” As such, the guidance could be helpful to any customers with upcoming bookings.

As customers will know, they need to keep a record of their confirmation. They will also want to pack their luggage accordingly, ensuring they can easily access any documents they will need when travelling.

Passengers can find more information about the check-in and boarding process on the ferry operator’s website. The boarding advice states: “All passengers must present relevant documents upon arrival to the terminal for check-in.

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“These may include a valid passport, booking confirmation, documents for vehicle or pet travel, and/or other required documents, depending on the rules and regulations of country you are travelling to. Routine security checks of passengers, luggage and vehicles are carried out in all ports before you board the ship.”

DFDS also shares border control updates, including guidance on the UK eVisa and ETA. The website explains: “Travel requirements to the UK are changing.

“The UK is transitioning from physical immigration documents, such as biometric residence permits (BRPs), passports containing visa vignette stickers and ink stamps, or biometric residence cards (BRCs), to eVisas.

“If you hold a UK visa and use a physical immigration document to prove your rights, take action now by creating a UK Visas and Immigration account to access your eVisa: www.gov.uk/eVisa.

“If you already have an eVisa, ensure your travel information is up to date by notifying the UK Government about the passport you intend to use if it is not already linked to your eVisa account: www.gov.uk/update-uk-visas-immigration-account-details.

“Those who are visa-exempt for short visits to the UK, i.e. visits of up to six months, will still need to obtain an Electronic Travel Authorisation (ETA), which is digital permission to travel.”



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