‘I’m a travel expert – guests should never stay in these two areas of hotels’

YouTube travel expert Mark Wolters, who has travelled to more than 80 countries, says there are two areas of a hotel guests should avoid staying in – and they may even consider asking to move rooms

A travel expert has claimed there are two parts of a hotel where guests should never stay.

Globe-trotting YouTuber Mark Wolters, who runs the channel Wolters World, suggested people should even look to move if they are situated near one of the areas in question.

Mark has visited more than 80 countries so knows a thing or two about staying in hotels, what to expect and what should not be considered acceptable.

While it is generally considered poor etiquette to complain in the UK, he uploaded a video detailing the specific situations where people should be asking to change room in their hotel.

Two of those scenarios are when the room is located near the lifts (or even an ice machine) or by the stairwell.

Speaking on his channel, which has 1.17 million subscribers, he said: “You might want to think about your sleep. If you’re by the elevators (lifts) or ice machine, those are heavy traffic, heavy noise areas. No matter what time people are coming home, they’re using the elevators, right. You’re going to have the drunk people coming back late, the people coming back from the wedding, or the little kids going to the pool in the morning, you’re going to have a lot of movement there.

“So if you want to get sleep, say, ‘can I move my room away from the ice machine or away from the elevator because that might make it a little bit harder to sleep.”

He went on to recommend asking the front desk to move if you’re hotel room is by the stairwell, which he branded a “weird access point”.

Mark said: “Another thing to think about is if you’re by the stairwell. The stairwell is an odd access point. It might have little weird noises, you might want to consider that.”

The well-travelled YouTuber suggested there are a number of other occasions which might persuade tourists to ask their hotel for a switch in rooms.

One of these could be if you feel generally unsafe. This could be an issue with the windows or the door or even your neighbours in the hotel.

Mark explained: “You do not need to explain to them why this makes you feel uncomfortable. It’s about your safety. Something of the things to look out for – the door doesn’t feel quite secure, check the locks, look at the peephole.”

Another big issue could be if the room is not clean. This could include the bed not being made or something unsavoury being left in the toilet.

He added: “We’ve seen lipstick on the mirror in the bathroom. We were like: ‘This obviously hasn’t been cleaned very well.’ These kind of things are important to bring up because sometimes rooms are missed by the cleaning crew or people left a little bit later, these things do happen.

“Maybe you’re ok with the cleaning crew coming up but do you want to wait two or three hours? That’s why it might be better to ask for a new room instead of waiting for them to clean those rooms because they don’t clean those rooms in five minutes.

“When I’m talking about cleanliness I’m also talking about the smell.”